Cross Keys

A purpose-built home providing high-quality residential and respite care for adults with intellectual disabilities and complex physical needs

We support individuals to live with dignity, confidence and independence, in an inclusive and nurturing environment. Our compassionate team is experienced in working with a wide range of needs, from physical and emotional health to communication and behavioural support.

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Life at Cross Keys

We offer a safe and welcoming setting with 9 individual bedrooms spread across two floors. All rooms vary in size and layout, and residents are encouraged to personalise their spaces with their own furniture and belongings. Bedrooms on the first floor are fully accessible via lift, and all are ensuite for added comfort.

Our home includes a spacious lounge, communal areas, a calming sensory room and dedicated outdoor spaces. An internal courtyard offers a private area for reflection or small gatherings, while the external garden provides a peaceful place to relax, enjoy nature or socialise.

We’re proud to be part of the Penryn community, with Cross Keys being within walking distance of the town centre, train station, and local shops, providing excellent access to amenities and nearby Falmouth and Truro.

Food & Nutrition

At Cross Keys, we know that food is about more than just nutrition, it’s also a source of comfort, enjoyment and social connection. Our team provides freshly
prepared, home-cooked meals each day, tailored to meet the dietary needs, and preferences of our residents.

Mealtimes are a relaxed and social part of the day. Residents are encouraged to eat together in our dining area, though meals can also be enjoyed privately
if preferred. We offer choice at every meal and take time to understand each individual’s tastes, allergies or requirements.

Snacks and drinks are available throughout the day, and family and friends are welcome to join at mealtimes by arrangement.

See an example menu

Activities & Hobbies

Residents at Cross Keys are supported to take part in a wide variety of activities tailored to their interests and abilities. Whether enjoying quiet hobbies at home or outings in the community, we support individuals to make the most of each day.

Our wheelchair-accessible transport enables residents to explore the wider area in comfort and safety. All activities are adapted to each individual, ensuring everyone has the opportunity to engage in ways that are meaningful to them.

See example activity planner

Personal Care

We firmly believe that every individual deserves care that is as unique as they are. We work closely with each resident, their family, and professional networks to create a personalised care plan that reflects their needs, preferences and aspirations.

These plans are regularly reviewed and updated to ensure that support remains consistent, flexible and responsive. We place residents at the heart of every decision and focus on empowering them to live as independently and meaningfully as possible.

Amenities at Cross Keys

Modern contemporary purpose built development
Multi sensory room
Self contained accommodation
Town location
Outstanding facilities

Care at Cross Keys

The team at Cross Keys are highly trained and motivated to deliver the highest levels of quality care and support.

The emphasis is on person centred support, enabling and encouraging individuals to achieve and to lead a fulfilling lifestyle.

Our aim is to support you to make the very most of your time with us. Our services are tailored to your needs whether this is short stay, or 24 hour, seven days support.

We will help you to develop a comprehensive ‘Essential Lifestyle Plan’ and will work with you to help you achieve your goals.

Download our brochure

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Manager

Barbara Mitchell

I first started working for Swallowcourt at Cross Keys in 2015, initially as a Bank Support Worker and progressing through to a Senior Support Worker and then Deputy Manager.

Appointed as the Manager of Cross Keys in September 2020, I am proud to lead two dedicated staff teams, knowing that each and every day we make a positive difference to the lives of the people we support.